Via del Molo 33, 58019 Porto Santo Stefano  (GR) - Italia
    
Tel.0564 / 818868 o 328 / 42114222 , Fax 0564 / 818868   Partita IVA 01164220533

How to acquire
Found a product of interest, clic on the image of the cart  to buy. For verify the content of the cart to press on the button VISUALIZZA CARRELLO, it will open a window where the select products and their value are pointed out. To this point it is possible to effect insertions, cancellations or to confirm purchases him pressing the button "ORDINA". The least order is of €50. Will follow the inherent pages the personal data and those of the completion of the order.
For any further information or help to contact our Assistance.

The Delivery
The products, being handicraft, they would be able not to be available in the store. In such case, you will be contacted for further information on the delivery.
The products of Graziella Diaz are delivered in Italy and in to the foreign countries the delivery only happens through messenger DHL.
To get a more rapid and punctual delivery of the products, is fundamental that precise and complete indications are furnished for an immediate individualization of the final destination.
In the case of missed retrieval of the recipient, the appointees will leave a notice: within 24 hours a second free delivery will telephonely be arranged.

Guardianship of the Privacy
Every time that a form of order is filled out, he consents according to the article 10 of the law 675/96, to the treatment of the personal data to the inherent commercial, fiscal, administrative and informative thin solos to our activity.
informative Á. the Senses Of the art. 10 Of the Law N. 675 Of 31.12.1996 (Guardianship Of the People is Of Other Subjects Respect Á. the Treatment Of the Personal Data).
To the senses of the quoted law and with reference to the acquired personal data or that you/they will be acquired in the future, we signal how much it follows:
The harvest or the treatment of the personal data it has the exclusive finality to allow us to develop in suitable way a correct economic activity; accordingly such data are and they will be essays in permissible way and according to correctness, however in the respect of the quoted law both through systems informatizzati how papery.
The harvest of the personal data has obligatory nature, since it is necessary to also give course to fulfillments of fiscal law.
The data can be communicated to third organizations (es. banks or organizations to us connect) exclusively for the carrying out of our relationship.
The data are always to disposition to be able to be adjourned, modified, integrated or simply jammed opposing himself/herself/itself to their use, simply writing a message in our mail box.

Costs of delivery
The cost for the services of home delivery includes the preparation of the consignment, the packing, the coverage assicurativa and the transport up to the suitable place. During the insertion of an order of purchase, the form of electronic order will underline, in separate way, the general cost of the selected products and the amount that you/he/she will be debited for the delivery.
The products, being handicraft, they would be able not to be available in the store. In such case, you will be contacted for further information on the delivery.

As to Return a Product
Information for the consumer to norm of the D. Lgs. 22/5/1999 n.185s
Supplier of the good is the firm: Graziella Diaz "Ceramiche Artistiche", Via del Molo, 33 - 58019 - Porto Santo Stefano (GR) - Italia - P.IVA 01164220533.
Graziella Diaz "Ceramiche Artistiche" it fully guarantees the quality of his/her own service. The possibility exists of however to practice the right of recess, to which this last furnishes the necessary assistance to explain whether to re-send the product.

Straight of Recess
Purchase him in the circle of the service effected by Graziella Diaz "Artistic Ceramics" they are subject to the normative one foreseen by the D.L. 22 May 1999 ns. 185: the consumer can practice insofar the right of recess within 10 (ten) days from the receipt of the product.

Formality of exercise of the right of recess
The consumer that intends to practice the right of recess has to send within 10 (ten) days from the receipt of the product a registered letter with notice of reception, container: the demonstration of wish to use some benefits granted by the law, the indication of the relative product, the progressive number of the order released during the acquisto/ordinazione and the data related to his/her own banking current account (banking institute, agency of reference, number of C/C.,ABI,CAB,etc) to the following address:
GRAZIELLA DIAZ Artistic Ceramics
Street of the Dock, 33
I bring Saint Stephen (GR) - Italy